We investigate complaints of alleged illnesses from the consumption of food, foreign body contamination by metal, glass, plastic etc., contamination by animal and vegetable matter, rodents and mould growth, product labelling irregularities, and hygiene conditions in premises.
We also investigate confirmed cases that are notified to us by the Public Health Agency.
If you believe you have a food related illness you should contact your GP immediately who will carry out tests for confirmation.
If you would like to make a complaint about food you have purchased or premises you have visited in the council area, please contact us
Please note that all food and foreign body complaints should be stored in the fridge in a secure package. Avoid handling the complaint and retain all packaging and receipts.
Will this investigation help me to claim compensation?
We cannot offer advice regarding your right to compensation. You will need to take independent legal advice regarding this. The Citizens Advice Bureau can provide further information regarding your legal rights. For the contact details of your local office, telephone 028 9023 1120 or go to
What happens if I am a food handler, health care or nursery worker?
If a person with symptoms is a food handler, health care or nursery worker who has direct contact or contact through serving food, with highly susceptible patients or people in whom an intestinal infection would have serious consequences, they cannot return to work until they are symptom-free for 48 hours. They must also inform their employer of their symptoms. Further information is available from the .