Accessibility
Accessibility
You may need to customise your experience to suit your individual needs. We have some features to help you get the most from your experience.
Changing colours, font, text size and other settings
All modern browsers allow you to change colours and font sizes. We’ve tried to create a site which doesn’t get in the way when you change these settings.
For advice on changing settings, including how to adjust type size, colour contrast and how to make your computer speak text aloud, check out the BBC’s accessibility pages (opens in a new window).
You can choose your operating system (e.g Windows), your Browser (e.g Internet Explorer) and the problem you’re trying to fix. You’ll then get lots of relevant advice on accessibility settings.
Alternative Formats
Do you need to talk to us in language other than English? If you need information or need to talk with us, or contact us in another way then please phone us on 0300 0300 900 or email us at
Let us know if you are having difficulties
If you have any difficulty using our website or spot any problems, please email or call 0300 0300 900 . We’re happy to hear from you and your feedback will help us to make our site better.
Downloading documents
There are a number of Adobe PDF (Portable Document Format) and Microsoft Word documents on the website. We try to tag as many of our PDFs as possible, subject to resources, for basic accessibility. This allows them to be read by speech browsers. We also try to provide an alternative text-only Word document version of a PDF. If you are having trouble opening these files you may need additional software:
- For Adobe PDFs, download the latest Adobe Reader software (opens in a new window). For more information about PDF accessibility, please visit the Adobe PDF accessibility section (opens in a new window).
- For Microsoft Word documents, download the latest Word Viewer software
If requested, we can provide documents in other formats including Braille, DAISY, audio and large print. If you would like a document in an alternative format, please email or call 0300 0300 900 .