Q: If I report a problem, will I get an update about what action has been taken?
A: Your concerns will be investigated by an Animal Welfare Officer. We are unable to discuss specific action that may be taken against an individual or disclose into the public domain the personal details of those involved unless the case in question is subject to a hearing in court. However, general information may be disclosed to confirm we have treated the report seriously and dealt with it appropriately.
Q: Can I contact the animal welfare service to re-home my dog?
A: It is the owner’s responsibility to re-home their dog. Please contact animal sanctuaries to see if they can assist with re-homing. They will need information on the breed of dog, type, age, its microchip number, if it’s vaccinated, and its temperament.
Q: Should I ring animal welfare to report a barking dog?
A: If you believe a dog has been abandoned or is sick or mistreated call our animal welfare service. However, if you are making a noise complaint about a barking dog you should contact the Environmental Health Department on:
Telephone: 0300 0300 900
Q: Do you collect stray dogs?
A: Our Dog Warden service will collect stray dogs. See the dog control section of this website for further information.
Q: Do you rescue cats?
A: No. We are not responsible for animal rescue. Unlike dogs, cats who are free to roam will often spend long periods away from their home. They are more likely to do so if they are being fed by different people. Our advice is not to feed cats you don’t own as feeding them will encourage them to stay away from their own home.
Q: Do you deal with feral (wild) cats?
A: No. The Cats Protection organisation is experienced in these matters and will provide advice. Call 028 9048 0202 or email
Q: Who do I call if I find a dead animal on the road?
A: You can report it to Environmental Services on T: 0300 0300 900