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Freedom Of Information

Freedom Of Infomation

The Freedom of Information Act 2000 gives the public a general right of access to written information held by public authorities, which includes Armagh City Banbridge & Craigavon Borough Council. The aim of the Act is to increase openness and accountability in the public sector.

Under the Freedom of Information Act 2000, we are committed to providing timely and accessible information to the public and responding to reasonable requests for information.

All FOI requests must be submitted in writing.  If you want to make a request, please email:

 

 

or send a letter to the contact details below:

Senior Records Manager, Armagh City Banbridge & Craigavon Borough Council, PO Box 66, Lakeview Road, Craigavon, Co. Armagh BT64 1AL

 

Exempt Information

The Freedom of Information Act contains a series of exemptions that allow the Council to withhold certain types of information.   Information is also exempt where it is accessible to you by other means.  The Council may also refuse to release information where the cost of identifying, locating and assembling the material concerned exceeds a limit of £450.

Where Council refuses a request for information, it will explain the reasons for the refusal.

FOI Complaints / Internal Review

Requests for internal review will be processed on behalf of the Council by the Senior Records Manager who in conjunction with the Strategic Director (Performance) will be responsible for managing the review process.  As part of the process, the appointed Senior Officer(s) will consider whether:

  • FOIA has been properly applied, in particular, whether the information requested genuinely falls within the exemption(s) cited and (where relevant) whether the balance of the public interests favours not permitting disclosure;
  • there have been any developments since the original response, including any points made by you when making your complaint, that should alter our approach;
  • it is possible to provide any further information to you; and
  • there are any lessons for handling future cases.

You will be notified in writing about the outcome of the review.  If you still remain unsatisfied we will provide you with details of your right to appeal further to the Information Commissioner.

Data Protection Act (DPA)

All public and private organisations in the United Kingdom are legally obliged to comply with the provisions of the Data Protection Act 1998 (DPA). Armagh City Banbridge and Craigavon Borough Council is a registered data controller and takes appropriate steps to protect your privacy and information. ‘Data’ includes information held in manual files or on computer.

This Act provides individuals with a right of access to their own personal information, which will usually be in the form of a copy of the information held.

All requests for information should be in writing (by letter or email) and include a return address for the purpose of corresponding. To ensure that we meet your request as fully as possible, it is essential that any request for information clearly sets out what information is being sought and describes the information in as much detail as possible. This will avoid us having to contact you seeking clarification, which might delay our response to a request.

How is my personal data protected by the Act?
The personal information you choose to provide, such as your name, address and other contact details, will be processed in accordance with the Data Protection Act. It will only be used to communicate with you about a service or information you have requested.  Your personal information will not be disclosed to any other individual or organisation without your consent, except where it is necessary for the Council to comply with the law.

How do I request data about me which is held by the Council?
You have the right to ask the Council what information it holds about you, what the information is being used for and who the information is being given to. You have the right to be given a copy of the information the Council holds about you and have corrected any information that may be wrong.

If you wish to make a request for personal information, you will need to:

All DPA requests must be submitted in writing.  If you want to make a request, please email:

 

or send a letter to the contact details below:

Senior Records Manager, Armagh City Banbridge & Craigavon Borough Council, PO Box 66, Lakeview Road, Craigavon, Co. Armagh BT64 1AL

 

Please provide as much detail as possible to help us find the information you want – the more details you provide, the more likely we are to be able to find the information.  You will be required to provide proof of your identity (for example, a copy of your driving licence or passport) to ensure that we do not release personal information to the wrong person.

A fee of £10 is payable for responding to requests for personal information. This may be paid by cheque or credit card. This fee is non-refundable.  Processing will not begin until request and payment have been submitted.  If you need advice or assistance in making a request, please contact the Data Protection Officer.