Transforming for the future
There is no doubt that this past year has seen a major change for us as an organisation, and for all our staff across every department. It has forced us to radically change our operational practices, rethink our service delivery, and flex to adapt to many unforeseen circumstances. However, in many ways this challenging journey has strengthened our organisation’s resilience and placed a greater emphasis on a ‘One Council approach’ for the future.
There is also no doubt that the uncertainty surrounding Covid-19, the associated lockdown and restrictions has had an adverse impact on council’s finances. The closure of facilities, rather than save the council money, has had the opposite affect and added to the financial strain through the loss of income, which council relies on to help offset costs such as fixed overheads including staff costs, security and other premises costs.
With this in mind, it is important that council remains focused on continuing to deliver efficiencies and savings whilst investing in new technologies and resources to further enhance frontline services, and at the same time creating capacity for further investment in the borough. Council has therefore commenced a review of its organisational leadership structure, as part of our Financial Review and Transformation Project, initiated in October 2020, to enable new strategic thinking and a shared vision for our future as a high performing organisation.