Home Directory of Support Services & Crisis Helplines

Directory of Support Services & Crisis Helplines



Women’s Aid NI

Support and advice for women who have suffered or are suffering from domestic abuse

028 3839 7979 Armagh
028 3839 7974 Armagh Down
028 3839 7979 Portadown
028 3026 7174 Refuge number

Mid Ulster Women’s Aid

Provides a range of confidential services and encourages omen to find practical solutions to domestic abuse.

028 8676 9300


Offers services and support to people who have been affected by sexual violence in any form.

028 9032 6803
028 7126 0566

WAVE Trauma Centre Support

Care and support to anyone bereaved, injured or traumatised through the civil unrest in Northern Ireland, irrespective of religious, cultural or political belief.

028 3751 1599

Victim Support

Emotional support for victims of crime

028 9024 3133

National Association for People Abused in Childhood (NAPAC)

Offer support to adult survivors of childhood abuse and training for those who support them.

0808 801 0331

The Rowan – Regional Sexual Assault Referral Centre

24 hour freephone helpline Support and services for anyone who has been sexually abused, assaulted or raped

0800 389 4424

Addiction – alcohol, drugs and gambling

Addiction NI

Providing treatment and support for people who are dependent on alcohol or drugs

028 9066 4434

Al Anon

Support for people whose life has been affected by someone else’s drinking

028 9068 2368

Alcoholics Anonymous

Help for those recovering from alcoholism

028 9035 1222


Providing services to help reduce alcohol and drug related harm

0800 2545 123


For children/young people and families affected by parental substance misuse

028 9066 3470

028 4062 3872

Community Addiction Team

Accessed through GP

Cuan Mhuire

24 hour alcohol and gambling and helpline

028 3084 9010

Dunlewey Addiction Services

Supporting people with addictions

Problem gambling helpline

028 9039 2547

08000 886 725


Homelessness, drug and alcohol abuse and rehabilitating offenders to build safer communities

028 9084 0555
028 9033 0433

Gamblers Anonymous

Supporting people with a gambling addiction

028 9024 9185

OK Rehab

Guidance and support for people experiencing problems with substance misuse and co-occurring mental health problems.

0800 326 5559

Rehab 4 Addiction

Offers an advisory and referral service for people who suffer from alcohol, drug and behavioural addiction.

0800 140 4690


Barnardo’s Child Bereavement Service

Advice line

028 9066 8333

Child death helpline

A free confidential, telephone helpline for those affected by the death of a child of any age

0800 282 986

Cruse Bereavement Care

Cruse offers information, support and advice to anyone affected by death

028 9035 7820


Services include relationship counselling for individuals and couples, and counselling for children and young people

028 9032 3454

Southern Trust Bereavement Helpline

028 3756 7990

Children and young people

Barnardo’s Young Person’s Partnership

Supporting young people aged 13-18 in need and at risk

028 3752 2380


24/7 counselling support for children and young people

0800 1111


UK-wide charity campaigning and working in child protection

0808 800 5000

Young Minds

Charity offering a parents helpline for children and young people with mental health issues

0808 802 5544


Carers NI

Benefits and carers’ rights

028 9043 9843


Emotional and practical support to carers and families of people with mental illness

028 9065 0650
0800 103 2833


Step Change

Free confidential debt advice

0800 138 1111

Family and relationships


Marriage and relationships counselling

028 9023 3002


Parenting matters

028 9064 4335  

Family Mediation NI

Offers mediation support and advice for families affected by separation or divorce

028 9024 3265

Family Support NI

Information on a wide range of family support services and registered childcare provision in Northern Ireland

0845 600 6483

Family Trauma Centre

Provides specialist treatment services for children, young people and their families following severe trauma

028 9504 2828

Parenting NI

Support for parents and carers including a freephone helpline, counselling and parenting programmes

0808 801 0722

Parentline NI

Free service offering support, advice and guidance for parents, carers, family members

0808 8020 400


Services include relationship counselling for individuals and couples, and counselling for children and young people

028 9032 3454

Mental health 


Support for those affected by depression

028 9035 7820

Action Mental Health (AMH)

Offers a range of services on mental health awareness and support

028 3839 2314


Supporting those affected by eating disorders

028 3839 2314

Child and Adolescent Mental Health Services (CAMHS)

Promotes emotional well-being and delivers care, treatment and preventative mental health services to children and young people

028 3083 5400


Local support including housings schemes, home support, advocacy services information services and education

028 9032 8497


Supporting people affected by severe mental illness and mental health needs

028 9040 2323


Supported living services for people experiencing mental ill health

028 9023 4555

The Mental Health Forum

Advice, information and signposting for service users, carers, professionals and the public about mental health

028 3025 2423

Out of hours GP and social services

Southern Area Out of Hours GP

After 6pm daily, all day Saturday, Sunday and public holidays

028 3839 9201

Social Services Out of Hours Duty Social Worker

Emergency social work response 5pm-9pm and 24 hours at weekend

028 9504 9999

Suicide prevention, self-harm and self-help

Action Mental Health (MensSana)

Supports all ages in the area of mental health and emotional wellbeing through a range of activities tailored to suit group needs

028 3839 2314


24 hour support for those in distress or despair

0808 808 800

Links Counselling Service

Provides confidential and professional counselling

028 3834 2825

Niamh Louise Foundation

Offers one-to-one care for anyone in crisis with thoughts of suicide and or self-harm

028 8775 3327

PIPS Upper Bann

Creates awareness and understanding of suicide, self-harm and mental health

028 3831 0151

PIPS Hope & Support

Community-based initiative committed to building relationships and working in partnership to reduce the impact of suicide

028 3026 6195

Protect Life Co-ordinator

Information on suicide, self-harm prevention, support and initiatives within the Southern area

028 3756 4461


Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide

116 123

Yellow Ribbon Suicide Prevention Programme

Emotional and psychological support for those suffering from break-ups, depression, panic attacks and issues such as self-harming from alcohol and drugs

028 3833 1485

Zest for Life Counselling and Training Services

Counselling and psychotherapy for individuals, couples, children, adolescents, families and groups

078 1808 8314
078 9438 8371