New Town Centre Support Assistants are here to help

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There will be a few more friendly faces out and about on our streets as Armagh City, Banbridge and Craigavon Borough Council’s Town Centre Support Assistants take up their new role in our main urban centres to provide help, advice and support for businesses and the public alike.

The team is made up of council staff who have been redeployed to undertake this essential service and act as a welcoming and approachable point of contact within urban centres for businesses, customers and visitors who require general advice or clarification in relation to council services, including Covid-19 restrictions.

Initially the Town Centre Support Assistants will be deployed during peak times including weekends, however this may be increased in line with town centre requirements and Covid-19 guidance.

As well as offering advice, the Town Centre Support Assistants will be able to report back to council or other partner organisation any concerns or issues brought to their attention as they arise, ensuring swift and effective action. The team will also be acting in a support role to the councils other services including identifying areas that impact on the overall safety of our town centres such as street cleaning, maintenance and environmental issues,

Speaking of the new initiative, Lord Mayor, Councillor Kevin Savage said. “I am delighted to see our Town Centre Community Support Team take up their new role to offer help and reassurance to all on our high streets. We are living in very difficult and sometimes confusing times and our new Support Assistants will be a great asset to our community and help to create a safe, friendly town centre environment.

I would ask everyone to extend a warm welcome to the new Town Centre Support Assistants across our borough and to make use of their expertise as we work together in overcoming the many challenges we are all currently facing.”