Transformation of leisure
In February 2019, Armagh City, Banbridge and Craigavon Borough Council unanimously agreed to transform leisure services in-house.
In recognition of the new South Lake Leisure Centre becoming a landmark leisure facility in Northern Ireland, it was agreed that leisure services would have to undergo a transformation in order to build the capacity required to deliver a dynamic and innovative range of leisure opportunities and a modern offering reflective of a top class £35m facility.
To help shape the transformation, council is working closely with a team of experienced specialists who have extensive knowledge of operating large-scale leisure centres and helping leisure services teams to transform from within.
The transformation team would like to engage with indoor leisure staff to gather views and ideas on how best to develop the new leisure centre and transform indoor leisure for the better.
This page will ensure you are kept up to date on key information regarding the build progress, leisure updates, staff engagement sessions and answer any questions raised.
If you have any feedback, questions or ideas please don’t hesitate to contact Joanne Grattan at or call ex: 1781
Leisure Matters - internal newsletter
A view of the build
Fly through videos of the build
Leisure Transformation Champions
Main Purpose of Role
The main purpose of the Leisure Transformation Champions is to provide, in addition to other communication routes and resources, two way communications between the staff at your site and the Central Transformation Project Team (CTPT). Leisure Transformation Champions should ensure that questions and queries from staff members are presented to the CTPT for answer and that staff at your site receive an answer, and that the answers are shared among all staff at your site, and other champions, as best as possible. Additionally, Champions will provide the “one point of contact” at each site (in addition to the Centre Supervisor(s)) for the CTPT and the transformation process.
Champions will be expected to:
- Attend all/most key planned communication/staff engagement meetings
- Operate the various communication mechanisms on behalf of staff at your site- email, face to face, what’s app groups, texting, local staff notice boards etc.
- Share information to and from all members of staff at your site.
- Share information to and from CTPT
- Share information to and from other Champions
- Respect any confidential or sensitive information and manage appropriately
Site Supervisors will be expected to:
- Allow Champions the appropriate amount of time/resources to carry out their communications responsibilities effectively
Leisure Transformation Champions – Oct 2019
|Site name||Champions||Email Address ( if available)|
|Craigavon Leisure Centre||Christine Scott|
|Orchard Leisure Centre||Karen Cunningham|
|Tandragee Recreation Centre||Paul Holmes
|Cascades Leisure Centre||Paul McKenna
|Waves Leisure Centre||Lisa Hilland
|Dromore Community Centre||Liz Doak|
|Banbridge Leisure Centre||Alison Boal|
|Gilford Community Centre||Liz Doak|
|Rathfriland Community Centre||Wendy McKibbin|
|Keady Recreation Area||Adam Cooper|
|Richhill Recreation Area||Nicky Crowe|
|Watersports Centre||Tony Hamill
Over 150 staff and trade union representatives have attended already, contributing to the design of a new and improved service offering throughout the council’s leisure estate. The next engagement sessions are outlined in the link below:
Internal Staff Surveys
The transformation team along with Officers are developing internal survey to consult in order with our staff to help us understand:
- Gauge how much our indoor leisure staff know about the new SLLC
- Help understand staff views on the impact that SLLC will have on them personally
- Gauge the impact that SLLC will have on our customers/users.
It was agreed that we would ensure that we capture staff views at the start of the project and then regularly over the following months.
The first survey carried out was in June 2019 and one is now open during November 2019; we would encourage as many staff as possible to get involved and complete the survey.
** NOTE: These surveys are done on an anonymous basis – we do not ask for names or other identifying information. **
The latest staff survey is now live and is open until the 2nd December 2019: https://armaghbanbridgecraigavon.citizenspace.com/health-and-recreation/6952f1f0