Performance Improvement Planning is an annual process which forms part of the Council’s Corporate Management System, directly linked to our overarching planning framework.
Following engagement with stakeholders, including residents and elected members, our improvement objectives for the year ahead were agreed. The plan, approved by council in May, has now been published on our website. It can be viewed and downloaded by clicking here.
We will monitor our progress and publish information on our performance against these objectives before the end of September 2019.
If you require any further information, require a hard copy of the Performance Improvement Plan or wish to request it in an alternative format or have any ideas for future improvement objectives, please contact the Performance and Audit Department by email or by telephone 0300 0300 900 extension 3342.