Food Hygiene Rating Scheme

Food Hygiene Rating SchemeArmagh City, Banbridge and Craigavon Borough Council has signed up to the Food Standards Agency’s (FSA’s) national Food Hygiene Rating scheme.  We are displaying our food businesses’ hygiene ratings on the national website.

This national scheme, developed by the Food Standards Agency (FSA) in partnership with local authorities in England, Wales and Northern Ireland, provides information on food hygiene standards to help you choose where to eat out or shop for food.

Select this link to Check Food Businesses Ratings 

Business Information

How is your rating calculated?
After each planned food hygiene inspection your business will be given a rating for the standards of hygiene found at that time.  Three elements of the overall inspection score are used to calculate the hygiene rating.

The level of compliance with food hygiene and safety procedures.  This includes for example:

  • Food handling practices and procedures
  • Temperature control

The level of compliance with structural requirements.  This includes:

  • Cleanliness
  • Layout
  • Condition of structure
  • Lighting and ventilation

Confidence in management/control procedures.  This includes:

  • A documented Food Safety Management System in place
  • That hazards are understood, controlled, managed and reviewed
  • There is good record-keeping
  • Relevant and up to date training of staff

 The inspection score for these three elements is then translated to the hygiene rating using the following table:

 Total Score 0 – 15 20 25 – 30 35 – 40 45 – 50 Above 50
Additional scoring factors No score above 5 No score above 10 No score above 10 No score above 15 No score above 20
Hygiene Rating 5 4 3 2 1 0
Descriptor Very Good Good Generally
Improvement Necessary Major
Improvement Necessary
Improvement Necessary

The additional scoring factor must be considered along with the overall score.

Hygiene ratings will be provided in writing within 14 days from the date of the inspection. You will receive a certificate and window sticker relevant to the calculated rating.   On receipt of the new certificate and sticker, you must remove and destroy the old certificate and sticker and replace with the new ones.  The date of the most recent inspection will be printed on the certificate and sticker. You will also be provided with details of why the premise was scored as it was and if the top score was not achieved then what priority actions are needed to improve.  The rating will be published on the national website after 28 days from the date of inspection.  The rating for premises which have achieved a 5 rating may be published sooner as the 14 days appeal period is not relevant.

The appeals procedure is relevant where the food business operator believes that the rating is not a fair reflection of conditions found at the time of inspection.  An appeal must be made in writing to the lead food officer within 14 days of notification of the score.  The relevant form is available: Appeal Application Form.  If an appeal is not lodged then the score is published on the national website.  If an appeal is received, it will be considered.  The outcome of the appeal will be notified to businesses within 7 days and the relevant rating published on the national website.

There is a procedure for undertaking re-inspections at the request of the food business operator.  This applies when the food business operator has taken action to rectify non-compliances and makes a request to be reassessed.  The food business operator must request the revisit by completing a re-visit request form.  The relevant form is available:  Request for a re-rating Inspection Application.  This form must be returned to the Environmental Health Department with supporting evidence that improvements have been made.  Provided adequate justification is provided on the re-visit application form, a re-visit will be carried out after the mandatory 3 month standstill period but within 6 months.  This visit will be unannounced.  The Environmental Health Officer, who re-visits your premise, will assess compliance with legal requirements and can give you a new rating based on the level of compliance that is found.  You should note that the re-visit will not just focus on those matters originally highlighted as deficient and the rating for the premise could go up, down or remain the same.  Only one re-visit can be requested for each planned statutory inspection.  Also the re-visit for the purposes of re-rating are in addition to any enforcement visits carried out by this department.

Right to Reply
Food business operators can have a ‘right to reply’ published on the website with the score.  This can include an explanation of subsequent actions taken to rectify non-compliances or genuine reasons for the conditions at the time of inspection.  The food business operator must request the right to reply by completing a request form.  The relevant form is available:  Right of Reply Application Form

Frequently Asked Questions

Scheme disclaimer
The food hygiene rating scheme is not an endorsement of current standards but merely reflects the score we awarded a premises at the time of their inspection. Nevertheless, we try very hard to make sure the information available on these pages is correct. The food hygiene rating scheme adheres to the FSA’s brand standard.

Following an inspection it may take up to 28 days for the new rating to appear on our website.