Health Issues

Hearing AidAction on Hearing Loss

Action on Hearing Loss (formerly RNID) provides a range of services for people who are deaf or hard of hearing. They can also carry out a basic hearing check over the phone. Simply call 0845 600 5555.

At the end of the hearing test you will be told if your hearing is normal, below normal or well below normal. If your hearing is well below normal then you are likely to benefit from a hearing aid. Talk to your GP and ask to be referred to an audiologist for a full hearing assessment.

For more information contact Action on Hearing Loss by telephone on 028 9023 9619, text answerphone to 028 9031 2033 or visit

Alzheimer’s Society

Alzheimer’s Society supports people who have Alzheimer’s or dementia including their carers, family and friends.

Alzheimer’s Society also runs information and education programmes for carers, friends and relatives. For more information on the services offered by Alzheimer’s Society, ring their helpline on 028 9066 4100 or visit

Arthritis Care

Arthritis Care acts on behalf of people who are affected by arthritis. They offer information on arthritis, campaigning, self management courses to help people cope with arthritis, family and youth work and events. They also support volunteers who help with sharing information, campaigning, fund raising, and events.

For more information on services available through Arthritis Care or to become a volunteer, contact their free helpline on 0808 800 4050 or 028 9078 2940 or visit

Bereavement Care (Cruse)

Cruse Bereavement Care promotes the wellbeing of bereaved people and helps anyone bereaved by death to understand their grief and cope with their loss. For more information, phone Cruse on 028 8778 4004 or visit


A carer is someone who provides help and support to a friend, neighbour or relative who could not manage otherwise, because of frailty, illness or disability.

Carers Northern Ireland

Carers Northern Ireland is part of Carers UK. It is run by carers, for carers across Northern Ireland providing information on all matters relating to caring. For more information contact Carers Northern Ireland on 028 9043 9843 or visit

Chronic Obstructive Pulmonary Disease (COPD)

Chronic Obstructive Pulmonary Disease (COPD) is the name for a collection of lung diseases including chronic bronchitis, emphysema and chronic obstructive airways disease, all of which can occur together. COPD can also be referred to as Chronic Obstructive Airways Disease (COAD).

If you have COPD or any other lung condition and would like more information on managing symptoms you should talk to your GP or practice nurse at the surgery. Other sources of information include the British Lung Foundation 08458 505020.


Diabetes is a condition where blood glucose (sugar) levels are high. In Type 1 diabetes the body does not produce any insulin. In Type 2 diabetes the body does not produce enough insulin or the insulin does not work properly.

Diabetes UK
Diabetes UK is a charity which aims to support people living with the condition. For more information contact Diabetes UK Northern Ireland on 028 9066 6646, email or visit

Elder Abuse

Elder abuse occurs when an older man or woman is harmed, mistreated or neglected – usually by someone they should be able to trust. Abuse can happen in a person’s own home, in the community or in institutions and can take many forms including physical, sexual, financial, psychological abuse or neglect.

If you or someone you know is being abused or you would like more information, contact Age NI Advice and Advocacy Services, Monday to Friday, 9am to 4pm on freephone 0808 808 7575.

Multiple Sclerosis

The MS Society is a charity that provides support to people affected by Multiple Sclerosis in Northern Ireland.

For more information telephone 028 9080 2802 or email the MS Society at or visit


Osteoporosis occurs when the inner part of bones becomes thin making them more fragile and prone to fracture.

The National Osteoporosis Society (NOS) run a helpline service which is staffed by a team of nurses who are experienced in osteoporosis and bone health.

For information, advice or to obtain a copy of any of the free leaflets contact NOS Helpline on 0845 450 0230 (Monday to Friday 9am to 5pm) or visit

Parkinson’s disease

The Parkinson’s Disease Society is a charity that supports people affected by Parkinson’s.

For more information telephone 0844 225 3680 or contact the UK helpline on Freephone 0808 800 0303 or visit

Red Cross Wheelchair Loan Scheme

Red Cross, Unit 5, Tandragee Road, Portadown 028 3833 3415

RNIB Northern Ireland

RNIB (Royal National Institute of the Blind) in Northern Ireland provides people recently diagnosed with loss of sight with support to help them adapt to difficult circumstances, retain confidence and quickly regain their independence. They have a number of eye clinic liaison officers, with one based at the Royal Group of Hospitals.

If you’d like to speak to someone from the RNIB eye health information team or have any queries about your sight, contact their helpline on 028 9032 9373. For further information on common eye problems and their treatment, visit


If you or a friend or family member has had a stroke you will be aware of the physical and emotional challenges after a stroke.

Northern Ireland Chest Heart and Stroke aims to improve the quality of life of the people of Northern Ireland by preventing and alleviating chest, heart and stroke illnesses.

For more information, phone Northern Ireland Chest Heart and Stroke on 028 9032 0184 or visit